Home Library IPDJ Home Volume 5 – Special Issue: Person-centredness Volume 5, Special Issue: Person Centredness, Article 8
Title of Article | Using person-centred key performance indicators to improve paediatric services: an international venture |
Type of Article | Special Issue Paper |
Author/s | Tanya McCance and Val Wilson |
Reference | Volume 5, Special Issue on Person-centredness, Article 8 |
Date of Publication | September 2015 |
DOI | https://doi.org/10.19043/ipdj.5SP.008 |
Keywords | Developing practice, key performance indicators, paediatrics, patient experience, person-centredness, quality care |
Nurses are a critical part of the healthcare workforce and provide a significant proportion of care. There is a recognised gap in the evidence base regarding how to measure the impact of care and its contributions to the quality of the patient and family experience. This paper focuses on a set of eight key performance indicators (KPIs), developed from primary research led by a team at Ulster University to reflect core aspects of person-centred practice. The KPIs, having already been tested across a range of practice settings, are currently being implemented and further tested through an international study in the area of paediatrics. This study set out to explore their utility in supporting the development of person-centred practice across a range of services provided to sick children. The study involves children’s wards/hospitals in Australia (six sites across three states) and Europe (seven sites across four countries). Its purpose is twofold:
- To describe the person-centred KPIs and how they link to the person-centred nursing framework
- To describe how these KPIs are being further tested internationally across children’s services,and the benefits and challenges of this international approach
- IPDJ Home
- Volume 13 – Issue 1: May 2023
- Volume 13, No 1, Editorial
- Volume 13, No 1, Article 2
- Volume 13, No 1, Article 3
- Volume 13, No 1, Article 4
- Volume 13, No 1, Article 5
- Volume 13, No 1, Article 6
- Volume 13, No 1, Article 7
- Volume 13, No 1, Article 8
- Volume 13, No 1, Article 9
- Volume 13, No 1, Article 10
- Volume 13, No 1, Article 11
- Volume 13, No 1, Article 12
- Volume 12 – Issue 2: Nov 2022
- Volume 12, No 2, Editorial
- Volume 12, No 2, Article 2
- Volume 12, No 2, Article 3
- Volume 12, No 2, Article 4
- Volume 12, No 2, Article 5
- Volume 12, No 2, Article 6
- Volume 12, No 2, Article 7
- Volume 12, No 2, Article 8
- Volume 12, No 2, Article 9
- Volume 12, No 2, Article 10
- Volume 12, No 2, Article 11
- Volume 12, No 2, Article 12
- Volume 12 – Special Issue: A pan-European Person-centred Curriculum Framework
- Volume 12 – Issue 1: May 2022
- Volume 11 – Issue 2: Nov 2021
- Volume 11, No 2, Editorial
- Volume 11, No 2, Article 2
- Volume 11, No 2, Article 3
- Volume 11, No 2, Article 4
- Volume 11, No 2, Article 5
- Volume 11, No 2, Article 6
- Volume 11, No 2, Article 7
- Volume 11, No 2, Article 8
- Volume 11, No 2, Article 9
- Volume 11, No 2, Article 10
- Volume 11, No 2, Article 11
- Volume 11, No 2, Article 12
- Volume 11 – Issue 1: May 2021
- Volume 11, No 1, Editorial
- Volume 11, No 1, Article 2
- Volume 11, No 1, Article 3
- Volume 11, No 1, Article 4
- Volume 11, No 1, Article 5
- Volume 11, No 1, Article 6
- Volume 11, No 1, Article 7
- Volume 11, No 1, Article 8
- Volume 11, No 1, Article 9
- Volume 11, No 1, Article 10
- Volume 11, No 1, Article 11
- Volume 11, No 1, Article 12
- Volume 11, No 1, Article 13
- Volume 10 – Issue 2: Nov 2020
- Volume 10, No 2, Editorial
- Volume 10, Issue 2, Article 2
- Volume 10, Issue 2, Article 3
- Volume 10, Issue 2, Article 4
- Volume 10, Issue 2, Article 5
- Volume 10, Issue 2, Article 6
- Volume 10, Issue 2, Article 7
- Volume 10, Issue 2, Article 8
- Volume 10, Issue 2, Article 9
- Volume 10, Issue 2, Article 10
- Volume 10, Issue 2, Article 11
- Volume 10, Issue 2, Article 12
- Volume 10, Issue 2, Article 13
- Volume 10 – Special Issue: Person-centred Curricula
- Volume 10 – Issue 1: May 2020
- Volume 10, Issue 1, Editorial
- Volume 10, Issue 1, Article 2
- Volume 10, Issue 1, Article 3
- Volume 10, Issue 1, Article 4
- Volume 10, Issue 1, Article 5
- Volume 10, Issue 1, Article 6
- Volume 10, Issue 1, Article 7
- Volume 10, Issue 1, Article 8
- Volume 10, Issue 1, Article 9
- Volume 10, Issue 1, Article 10
- Volume 10, Issue 1, Article 11
- Volume 10 – Special Issue: Critical Perspectives on Person, Care and Aging
- Volume 10, Special Issue on Critical Perspectives on Person, Care and Aging, Introductory Article
- Volume 10, Special Issue on Critical Perspectives on Person, Care and Aging, Article 2
- Volume 10, Special Issue on Critical Perspectives on Person, Care and Aging, Article 3
- Volume 10, Special Issue on Critical Perspectives on Person, Care and Aging, Article 4
- Volume 10, Special Issue on Critical Perspectives on Person, Care and Aging, Article 5
- Volume 10, Special Issue on Critical Perspectives on Person, Care and Aging, Article 6
- Volume 10, Special Issue on Critical Perspectives on Person, Care and Aging, Article 7
- Volume 9 – Issue 2: Nov 2019
- Volume 9 – Issue 1: May 2019
- Volume 9, Issue 1, Editorial
- Volume 9, Issue 1, Guest Editorial
- Volume 9, Issue 1, Article 3
- Volume 9, Issue 1, Article 4
- Volume 9, Issue 1, Article 5
- Volume 9, Issue 1, Article 6
- Volume 9, Issue 1, Article 7
- Volume 9, Issue 1, Article 8
- Volume 9, Issue 1, Article 9
- Volume 9, Issue 1, Article 10
- Volume 9, Issue 1, Article 11
- Volume 9, Issue 1, Article 12
- Volume 9, Issue 1, Article 13
- Volume 8 – Issue 2: Nov 2018
- Volume 8, No 2, Editorial
- Volume 8, No 2, Article 2
- Volume 8, No 2, Article 3
- Volume 8, No 2, Article 4
- Volume 8, No 2, Article 5
- Volume 8, No 2, Article 6
- Volume 8, No 2, Article 7
- Volume 8, No 2, Article 8
- Volume 8, No 2, Article 9
- Volume 8, No 2, Article 10
- Volume 8, No 2, Article 11
- Volume 8, No 2, Article 12
- Volume 8, No 2, Article 13
- Volume 8 – Issue 1: May 2018
- Volume 8, No 1, Editorial
- Volume 8, No 1, Article 2
- Volume 8, No 1, Article 3
- Volume 8, No 1, Article 4
- Volume 8, No 1, Article 5
- Volume 8, No 1, Article 6
- Volume 8, No 1, Article 7
- Volume 8, No 1, Article 8
- Volume 8, No 1, Article 9
- Volume 8, No 1, Article 10
- Volume 8, No 1, Article 11
- Volume 8, No 1, Article 12
- Volume 7 – Issue 2: Nov 2017
- Volume 7, No 2, Editorial
- Volume 7, No 2, Guest Editorial
- Volume 7, No 2, Article 3
- Volume 7, No 2, Article 4
- Volume 7, No 2, Article 5
- Volume 7, No 2, Article 6
- Volume 7, No 2, Article 7
- Volume 7, No 2, Article 8
- Volume 7, No 2, Article 9
- Volume 7, No 2, Article 10
- Volume 7, No 2, Article 11
- Volume 7, No 2, Article 12
- Volume 7 – Special Issue: Enhancing Wellbeing: Practice and Politics
- Volume 7, Special Issue on Enhancing wellbeing: practice and politics, Article 1
- Volume 7, Special Issue on Enhancing wellbeing: practice and politics, Article 2
- Volume 7, Special Issue on Enhancing wellbeing: practice and politics, Article 3
- Volume 7, Special Issue on Enhancing wellbeing: practice and politics, Article 4
- Volume 7, Special Issue on Enhancing wellbeing: practice and politics, Article 5
- Volume 7, Special Issue on Enhancing wellbeing: practice and politics, Article 6
- Volume 7, Special Issue on Enhancing wellbeing: practice and politics, Article 7
- Volume 7, Special Issue on Enhancing wellbeing: practice and politics, Article 8
- Volume 7, Special Issue on Enhancing wellbeing: practice and politics, Article 9
- Volume 7 – Issue 1: May 2017
- Volume 7, No 1, Editorial
- Volume 7, No 1, Article 2
- Volume 7, No 1, Article 3
- Volume 7, No 1, Article 4
- Volume 7, No 1, Article 5
- Volume 7, No 1, Article 6
- Volume 7, No 1, Article 7
- Volume 7, No 1, Article 8
- Volume 7, No 1, Article 9
- Volume 7, No 1, Article 10
- Volume 7, No 1, Article 11
- Volume 7, No 1, Article 12
- Volume 7, No 1, Article 13
- Volume 6 – Issue 2: Nov 2016
- Volume 6, No 2, Editorial
- Volume 6, No 2, Article 2
- Volume 6, No 2, Article 3
- Volume 6, No 2, Article 4
- Volume 6, No 2, Article 5
- Volume 6, No 2, Article 6
- Volume 6, No 2, Article 7
- Volume 6, No 2, Article 8
- Volume 6, No 2, Article 9
- Volume 6, No 2, Article 10
- Volume 6, No 2, Article 11
- Volume 6, No 2, Article 12
- Volume 6, No 2, Article 13
- Volume 6 – Issue 1: May 2016
- Volume 6, No 1, Editorial
- Volume 6, No 1, Article 2
- Volume 6, No 1, Article 3
- Volume 6, No 1, Article 4
- Volume 6, No 1, Article 5
- Volume 6, No 1, Article 6
- Volume 6, No 1, Article 7
- Volume 6, No 1, Article 8
- Volume 6, No 1, Article 9
- Volume 6, No 1, Article 10
- Volume 6, No 1, Article 11
- Volume 6, No 1, Article 12
- Volume 6, No 1, Article 13
- Volume 6, No 1, Article 14
- Volume 6, No 1, Article 15
- Volume 5 – Issue 2: Nov 2015
- Volume 5 – Special Issue: Person-centredness
- Volume 5, Special Issue on Person-centredness, Editorial
- Volume 5, Special Issue on Person-centredness, Guest Editorial
- Volume 5, Special Issue: Person Centredness, Article 1
- Volume 5, Special Issue: Person Centredness, Article 2
- Volume 5, Special Issue: Person Centredness, Article 3
- Volume 5, Special Issue: Person Centredness, Article 4
- Volume 5, Special Issue: Person Centredness, Article 5
- Volume 5, Special Issue: Person Centredness, Article 6
- Volume 5, Special Issue: Person Centredness, Article 7
- Volume 5, Special Issue: Person Centredness, Article 8
- Volume 5, Special Issue: Person Centredness, Article 9
- Volume 5, Special Issue: Person Centredness, Article 10
- Volume 5, Special Issue: Person Centredness, Article 11
- Volume 5 – Issue 1: May 2015
- Volume 5, No 1, Editorial
- Volume 5, No 1, Tribute
- Volume 5, No 1, Article 1
- Volume 5, No 1, Article 2
- Volume 5, No 1, Article 3
- Volume 5, No 1, Article 4
- Volume 5, No 1, Article 5
- Volume 5, No 1, Article 6
- Volume 5, No 1, Article 7
- Volume 5, No 1, Article 8
- Volume 5, No 1, Article 9
- Volume 5, No 1, Article 10
- Volume 5, No 1, Article 11
- Volume 5, No 1, Article 12
- Volume 4 – Issue 2: Nov 2014
- Volume 4, No 2, Editorial
- Volume 4, No 2, Guest Editorial
- Volume 4, No 2, Article 1
- Volume 4, No 2, Article 2
- Volume 4, No 2, Article 3
- Volume 4, No 2, Article 4
- Volume 4, No 2, Article 5
- Volume 4, No 2, Article 6
- Volume 4, No 2, Article 7
- Volume 4, No 2, Article 8
- Volume 4, No 2, Article 9
- Volume 4, No 2, Article 10
- Volume 4 – Issue 1: May 2014
- Volume 4, No 1, Editorial
- Volume 4, No 1, Article 1
- Volume 4, No 1, Article 2
- Volume 4, No 1, Article 3
- Volume 4, No 1, Article 4
- Volume 4, No 1, Article 5
- Volume 4, No 1, Article 6
- Volume 4, No 1, Article 7
- Volume 4, No 1, Article 8
- Volume 4, No 1, Article 9
- Volume 4, No 1, Article 10
- Volume 4, No 1, Article 11
- Volume 4, No 1, Article 12
- Volume 3 – Issue 2: Nov 2013
- Volume 3, Issue 2, Editorial
- Volume 3, Issue 2, Guest Editorial
- Volume 3, Issue 2, Article 1
- Volume 3, Issue 2, Article 2
- Volume 3, Issue 2, Article 3
- Volume 3, Issue 2, Article 4
- Volume 3, Issue 2, Article 5
- Volume 3, Issue 2, Article 6
- Volume 3, Issue 2, Article 7
- Volume 3, Issue 2, Article 8
- Volume 3, Issue 2, Article 9
- Volume 3, Issue 2, Article 10
- Volume 3, Issue 2, Article 11
- Volume 3, Issue 2, Article 12
- Volume 3, Issue 2, Article 13
- Volume 3 – Issue 1: May 2013
- Volume 3, Issue 1, Editorial
- Volume 3, Issue 1, Guest Editorial
- Volume 3, Issue 1, Article 1
- Volume 3, Issue 1, Article 2
- Volume 3, Issue 1, Article 3
- Volume 3, Issue 1, Article 4
- Volume 3, Issue 1, Article 5
- Volume 3, Issue 1, Article 6
- Volume 3, Issue 1, Article 7
- Volume 3, Issue 1, Article 8
- Volume 3, Issue 1, Article 9
- Volume 3, Issue 1, Article 10
- Volume 3, Issue 1, Article 11
- Volume 3 – Conference Supplement, March 2013
- Volume 3, Conference Supplement, Editorial
- Volume 3, Conference Supplement, Guest Editorial
- Volume 3, Conference Supplement, Article 1
- Volume 3, Conference Supplement, Article 2
- Volume 3, Conference Supplement, Article 3
- Volume 3, Conference Supplement, Article 4
- Volume 3, Conference Supplement, Article 5
- Volume 3, Conference Supplement, Article 6
- Volume 3, Conference Supplement, Article 7
- Volume 2 – Issue 2: Nov 2012
- Volume 2, Issue 2, Editorial
- Volume 2, Issue 2, Article 1
- Volume 2, Issue 2, Article 2
- Volume 2, Issue 2, Article 3
- Volume 2, Issue 2, Article 4
- Volume 2, Issue 2, Article 5
- Volume 2, Issue 2, Article 6
- Volume 2, Issue 2, Article 7
- Volume 2, Issue 2, Article 8
- Volume 2, Issue 2, Article 9
- Volume 2, Issue 2, Article 10
- Volume 2, Issue 2, Article 11
- Volume 2, Issue 2, Article 12
- Volume 2, Issue 2, Article 13
- Volume 2, Issue 2, Article 14
- Volume 2 – Issue 1: May 2012
- Volume 2, Issue 1, Editorial
- Volume 2, Issue 1, Guest Editorial
- Volume 2, Issue 1, Article 1
- Volume 2, Issue 1, Article 2
- Volume 2, Issue 1, Article 3
- Volume 2, Issue 1, Article 4
- Volume 2, Issue 1, Article 5
- Volume 2, Issue 1, Article 6
- Volume 2, Issue 1, Article 7
- Volume 2, Issue 1, Article 8
- Volume 2, Issue 1, Article 9
- Volume 2, Issue 1, Article 10
- Volume 2, Issue 1, Article 11
- Volume 2, Issue 1, Article 12
- Volume 2, Issue 1, Article 13
- Volume 1 – Issue 2: Nov 2011
- Volume 1, Issue 2, Editorial
- Volume 1, Issue 2, Article 1
- Volume 1, Issue 2, Article 2
- Volume 1, Issue 2, Article 3
- Volume 1, Issue 2, Article 4
- Volume 1, Issue 2, Article 5
- Volume 1, Issue 2, Article 6
- Volume 1, Issue 2, Article 7
- Volume 1, Issue 2, Article 8
- Volume 1, Issue 2, Article 9
- Volume 1, Issue 2, Article 10
- Volume 1, Issue 2, Article 11
- Volume 1 – Issue 1: May 2011
- Volume 1, Issue 1, Introduction
- Volume 1, Issue 1, Editorial
- Volume 1, Issue 1, Article 1
- Volume 1, Issue 1, Article 2
- Volume 1, Issue 1, Article 3
- Volume 1, Issue 1, Article 4
- Volume 1, Issue 1, Article 5
- Volume 1, Issue 1, Article 6
- Volume 1, Issue 1, Article 7
- Volume 1, Issue 1, Article 8
- Volume 1, Issue 1, Article 9
- Volume 13 – Issue 1: May 2023
- All Issues
- About IPDJ
- About IPDC
- About PcP-ICoP
- Permissions
- Contact Us